Protecting your privacy
Last update 16 October 2016
Radiology Across Borders (ACN 164 736 850) (‘we’, ‘us’, ‘our’) is committed to protecting your personal information.
Collection of personal information
‘Personal information’ simply put is any information or opinion that can identify or be used to identify you. We collect and hold personal information from our donors, supporters, volunteers, contractors, participants in our education and other programs, and other individuals.
For example, if you are a donor, we would collect and hold your name, address, e-mail address, phone number and credit card or bank account details.
We may use sensitive information such as medical information about patient cases to deliver our education and other programs. We may share sensitive information to our health provider partners and they may also share with us sensitive information they have collected. We comply with privacy laws whenever we handle sensitive information.
Where possible, we destroy sensitive information after they have served their purpose.
Most of the time, we collect personal information directly from individuals like you at the time you deal with us. For example when you make a donation, send us an email or use our website.
From time to time we may obtain personal information from third parties. We will take reasonable steps to make you aware of the collection of your information in accordance with Australian privacy law.
When you use our website, we may collect personal information from you automatically through cookies. We may use Google Analytics to collect and process data. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.
Links to other websites
Dealing with us anonymously
You may request us to deal with you anonymously or through a pseudonym. We will accommodate your request if it is lawful and practical for us to do so. For example, it may not be possible for us to process your donations or accept you as a volunteer if you do not provide the necessary personal information.
Use of personal information
We use your personal information primarily to:
(a) process donations;
(b) communicate with our supporters;
(c) recruit and manage volunteers, contractors or other staff;
(d) conduct marketing activities; and
(e) enable other activities and functions of Radiology Across Borders.
If you decide not to provide personal information, we may not be able to do these activities and functions.
Disclosure of personal information
We generally do not disclose personal information to other organisations unless we believe it is reasonably necessary to conduct the functions and activities of Radiology Across Borders, if you give your consent or if it is required or authorised by law.
Access to personal information outside Australia
We are an Australian based organisation working with international partners to deliver our education program and other activities. It is possible your personal information and sensitive information may be shared with our partners based outside of Australia.
We also engage external contractors who are bound by privacy legislation. Some of these external contractors are located or have information handling facilities outside of Australia.
You give us your consent to disclose your personal information and sensitive information outside Australia. You understand that by giving us this consent, we will not be accountable and you will not be able to seek redress under the Privacy Act if the overseas recipient handles information in breach of the Australian Privacy Principles.
Security of personal information
We take reasonable steps to ensure the security of personal information by storing it in a secure environment.
However, all unencrypted information may be accessed and used by people other than those for whom it is intended, for example if you send us any personal information by email it is sent at your own risk.
Access to personal information
We take reasonable steps to ensure that personal information we collect, hold, use and disclose is complete, accurate, relevant and up-to-date.
Please provide as much detail about the facts surrounding your complaint so we can address it accordingly.